Last updated: 20 October 2026
This website is operated by Helpdesk Computer Systems Pty Ltd (ABN 26 147 262 753), trading as Helpdesk Computers (“Helpdesk”, “we”, “us”). By using it, you agree to these terms. If you don't agree, please don't use the site.
1. Information on this site
The content on this website is general information about Helpdesk and our services. It isn't professional advice for your situation, and you shouldn't rely on it as such. We try to keep it accurate and up to date, but we don't guarantee that it's complete, current or free from errors, and we may change it at any time without notice.
2. Our services
Services, prices and response times described on this site are a summary only. The services we provide to you, and the terms that apply to them, are set out in your proposal and service agreement with us. If anything on this site differs from your agreement, your agreement applies. Prices are in Australian dollars and exclude GST unless stated otherwise.
3. Using this site
You agree not to use this website in a way that's unlawful, that could damage, disable or interfere with the site or our systems, or that attempts to gain unauthorised access to any system or information. Please don't submit forms with false details, or with content that's offensive or harmful.
4. Intellectual property
Unless stated otherwise, we own or license the content on this site, including text, graphics, logos and design. You can view and print pages for your own reference, but you can't copy, change, republish or use our content for commercial purposes without our written permission. Certification marks, partner logos and third-party trademarks shown on this site belong to their owners and are used with permission or under licence.
5. Links to other websites
This site links to other websites, such as certification registers and partner sites, for your convenience. We don't control those sites and aren't responsible for their content, availability or privacy practices.
6. Liability
Nothing in these terms excludes, restricts or modifies any right or remedy you have under the Australian Consumer Law or any other law that can't be excluded. To the extent the law allows, we aren't liable for any loss or damage, including indirect or consequential loss, arising from your use of this website or your reliance on its content. Where our liability can't be excluded but can be limited, it's limited to supplying the relevant services again or paying the cost of having them supplied again.
7. Privacy
Our privacy policy explains how we handle personal information collected through this website.
8. Changes to these terms
We may update these terms from time to time. The latest version will always be on this page. By continuing to use the site after a change, you accept the updated terms.
9. Governing law
These terms are governed by the laws of Victoria, Australia, and you agree to the non-exclusive jurisdiction of the courts of Victoria.
10. Contact us
If you have a question about these terms, email hello@helpdeskcomputers.com.au or call 1300 242 422.