Existing clients

Get help, fast.

Call us, email the help desk, or log a ticket in the client portal. Phones are answered in under a minute.

Getting the fastest fix

Urgent? Call.

If people can't work, ring 1300 242 422 instead of emailing, so we can start straight away.

For everything else, a ticket helps

  • Your name and the best number to reach you
  • What's happening, and when it started
  • Who's affected: just you, or the whole office
  • A screenshot of any error message

Not a client yet?

This page is for existing Helpdesk clients. If you're looking for IT support, book a 20-minute IT review.