Every purchase is a research job
Someone spends hours comparing specs and prices, then the device still needs setting up when it arrives.
Procurement
Buying IT, simplified.
Hardware, software and licensing from one place, staged and ready to use, with as-a-service options that spread the cost.
Sound familiar
Buying IT shouldn't be a project of its own.
Licences are all over the place
Different renewals, different portals and different invoices, and nobody's sure what's assigned to whom.
Big upfront costs
A hardware refresh lands as one large bill, when spreading it monthly would suit the business better.
What we supply
Hardware, software and the as-a-service options.
- Business hardware
- Software and licensing
- Device as a service
- Networking as a service
- Platforms as a service
- Backup as a service
- BCDR as a service
- Staging and setup before delivery
- Storage until you need it
- Asset and warranty tracking
As a service
The kit you need, as a predictable monthly cost.
As-a-service models swap a large upfront purchase for a monthly fee, with support and replacement built in.
- Predictable costsOne monthly figure instead of a capital spend every few years.
- Ready on day oneDevices are staged, configured and secured before they reach your people.
- Refreshed on scheduleEquipment is replaced as it ages, so nothing runs past its useful life.
Approach
How buying through Helpdesk works.
Recommend
We recommend what fits your needs and your standards, and quote it in writing.
Stage
Equipment is set up, secured and tested before it's delivered.
Track
Every asset, licence and warranty is recorded, so renewals and replacements are planned.
Questions
What people ask about procurement.
Do we have to buy through you?
No, but it helps. When we supply it, we stage it, track the warranty and support it from day one.
Can you manage our Microsoft licences?
Yes. We supply and manage licensing, and review it regularly so you only pay for what you use.
What does device as a service include?
The device, setup and support for a monthly fee, with replacement on an agreed schedule. We'll scope the details with you.
Can you store equipment until we need it?
Yes. We can hold stock and deploy it when a new starter or replacement is needed.
Also from Helpdesk
Related services
Managed IT support
Fully managed or co-managed: help desk, monitoring, patching and asset management for a fixed fee per seat.
See what's included →Cloud & backup
Virtual cloud servers, data centre rack space, and backup and disaster recovery that's tested.
Cloud and recovery →Professional services
Virtual CIO, IT strategy, migrations, office moves, training and extra hands for your team.
Strategy and projects →Start here
A 20-minute call, then a written review of what you've got.
No pitch deck. We look at your setup, tell you what's at risk, and put it in writing. If your current arrangement is fine, we'll say so — that's happened plenty of times.
- Phones answered Under a minute
- Tickets acknowledged Under an hour
- Response targets By severity, per your SLA
- Onboarding 2–3 weeks