Wi-Fi drops in the same spots
Another extender didn't fix it. The cause is usually coverage, interference or too many devices on too few access points.
Networks & infrastructure
Networks designed, not accumulated.
Wi-Fi that reaches every corner, firewalls that are actually configured, and a network documented so the next change isn't a guess.
Sound familiar
Most networks grow by accident.
Nobody knows how it fits together
Switches, cables and settings added over years by different people, with nothing written down.
The firewall was set up once
Then left alone: unpatched, default rules, and nobody watching what gets through.
What we look after
The network underneath everything.
- Network design and documentation
- Business-grade Wi-Fi
- Firewall configuration and management
- Switching and network upgrades
- VPN and secure remote access
- Network monitoring and alerting
- Connecting multiple offices
- Office moves and fit-outs
Approach
How a network project runs.
Assess
We audit what's there and map how it actually connects.
Design
A plan for coverage, capacity and security, quoted in writing before work starts.
Build and document
Installed, tested and written down, so the next change is quick.
Questions
What people ask about networks.
Why does our Wi-Fi keep dropping?
Usually coverage, interference or too many devices on too few access points. A proper design fixes the cause instead of adding another extender.
Can you help with an office move?
Yes. We plan the network for the new space and move it across, so people can work on day one.
Do you supply the hardware?
Yes. Hardware is quoted separately, in writing, before we start.
Is network design covered by your ISO certification?
Yes. Network infrastructure design is within the scope of our ISO/IEC 27001:2022 certification.
Also from Helpdesk
Related services
Managed IT support
Help desk, monitoring, patching and asset management for a fixed fee per seat.
See what's included →Cyber security
ISO/IEC 27001-certified security, Essential Eight uplift and SMB1001 support.
How we secure you →VoIP & phone systems
Cloud phones with call flows set up for how your business answers calls.
Phone systems →Start here
A 20-minute call, then a written review of what you've got.
No pitch deck. We look at your setup, tell you what's at risk, and put it in writing. If your current arrangement is fine, we'll say so — that's happened plenty of times.
- Phones answered Under a minute
- Tickets acknowledged Under an hour
- Response targets By severity, per your SLA
- Onboarding 2–3 weeks