---
title: Microsoft 365 & Copilot Support Melbourne | Helpdesk
description: Microsoft 365 setup, security and support from a Microsoft Solutions Partner for Modern Work. Migrations, licensing and Copilot readiness in Melbourne.
---

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Microsoft 365 · Solutions Partner for Modern Work

# Microsoft 365, set up the way it should have been.

Licences you actually need, Teams and SharePoint people can find things in, security that's switched on, and a clean foundation for Copilot.

[Book a Microsoft 365 health check](https://resources.helpdeskcomputers.com.au/contact/?hdc_enquiry_reason=m365&hsLang=en-au) [Call 1300 242 422](tel:1300242422)

At a glance

Microsoft

Solutions Partner for Modern Work

Security

MFA, conditional access, tenant hardening

Copilot

Readiness, permissions clean-up, rollout

Licensing

Reviewed so you pay for what you use

Sound familiar

## Microsoft 365 usually works. That's the problem.

### It works, so nobody's checked it

Default settings, patchy MFA and old accounts still active. It's the setup we get called about after an incident.

### Nobody can find anything

Files spread across Teams, SharePoint, OneDrive and email attachments, with no structure and too many copies.

### You're paying for licences nobody uses

Leavers' accounts, the wrong plan for the job, and add-ons nobody asked for.

What we look after

## The whole tenant, not just the inbox.

- Migrations to Microsoft 365
- Licensing reviews and right-sizing
- Multi-factor authentication and conditional access
- Tenant security hardening
- Teams and SharePoint structure
- OneDrive and file migration
- Microsoft 365 backup
- Joiners, movers and leavers
- Email security and filtering
- Copilot readiness and rollout

Copilot and AI readiness

## Copilot is only as safe as your permissions.

Copilot can surface anything a user has access to, including files they were never meant to see. We get your tenant ready first, then roll it out to the people who'll use it.

[Talk about Copilot readiness](https://resources.helpdeskcomputers.com.au/contact/?hdc_enquiry_reason=m365&hsLang=en-au)

- **Permissions clean-up**Find and fix overshared sites, files and teams before Copilot does.
- **Sensitivity labels**Classify what matters, so the right protection follows it wherever it goes.
- **Targeted rollout**Licences for the roles that benefit, and training so they're actually used.

Approach

## How a Microsoft 365 engagement runs.

### Review

We audit your licensing, security settings and how your files are structured.

### Secure and tidy

MFA, conditional access and backup switched on; Teams and SharePoint given a structure people can follow.

### Adopt

Training, and Copilot where it earns its licence.

Questions

## What people ask about Microsoft 365.

Are you a Microsoft partner?

Yes. Helpdesk is a Microsoft Solutions Partner for Modern Work, the designation covering Microsoft 365, Teams and the modern workplace.

Doesn't Microsoft back up our data?

Microsoft keeps the service running, but that isn't a backup of your data. Deleted or overwritten files and ransomware need an independent backup, which we set up and test.

What does Copilot readiness involve?

Reviewing who can see what, fixing oversharing, applying sensitivity labels, then licensing and training the people who'll use it. Most of the work happens before anyone opens Copilot.

Can you migrate us to Microsoft 365?

Yes. We plan the migration, move mail, files and accounts, and make sure people can work on day one.

Also from Helpdesk

## Related services

### [Cyber security ISO/IEC 27001-certified security, Essential Eight uplift and SMB1001 support. How we secure you →](https://resources.helpdeskcomputers.com.au/cyber-security/?hsLang=en-au)

### [Managed IT support Help desk, monitoring, patching and asset management for a fixed fee per seat. See what's included →](https://resources.helpdeskcomputers.com.au/managed-it-services/?hsLang=en-au)

### [Cloud, backup & recovery Backups that are tested, not just scheduled, and recovery steps written down. Backup & DR →](https://resources.helpdeskcomputers.com.au/cloud-backup-disaster-recovery/?hsLang=en-au)

Start here

## A 20-minute call, then a written review of what you've got.

No pitch deck. We look at your setup, tell you what's at risk, and put it in writing. If your current arrangement is fine, we'll say so — that's happened plenty of times.

[Book the review](https://resources.helpdeskcomputers.com.au/contact/?hsLang=en-au) [1300 242 422](tel:1300242422)

- Phones answered **Under a minute**
- Tickets acknowledged **Under an hour**
- Response targets **By severity, per your SLA**
- Onboarding **2–3 weeks**

[1300 242 422](tel:1300242422)

Managed IT support, cyber security and Microsoft 365 for businesses across Melbourne. Established 2010.

#### Services

- [Managed IT support](https://resources.helpdeskcomputers.com.au/managed-it-services/?hsLang=en-au)
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- [Microsoft 365](https://resources.helpdeskcomputers.com.au/microsoft-365/?hsLang=en-au)
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#### Melbourne office

- 6/74 Thomsons Road
- Keilor Park VIC 3042
- [hello@helpdeskcomputers.com.au](mailto:hello@helpdeskcomputers.com.au)
- Mon–Fri, 8am–5pm Melbourne time

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