--- title: Cyber Security Melbourne | ISO 27001 Certified | Helpdesk description: Cyber security from an ISO/IEC 27001-certified Melbourne MSP. Essential Eight uplift, SMB1001 certification support and protection for 10 to 500 staff. --- [Skip to content](https://resources.helpdeskcomputers.com.au/cyber-security#main) [HD HELPDESK Computers](https://resources.helpdeskcomputers.com.au/?hsLang=en-au) [Managed IT](https://resources.helpdeskcomputers.com.au/managed-it-services/?hsLang=en-au) [Cyber security](https://resources.helpdeskcomputers.com.au/cyber-security/?hsLang=en-au) [Microsoft 365](https://resources.helpdeskcomputers.com.au/microsoft-365/?hsLang=en-au) [About](https://resources.helpdeskcomputers.com.au/about/?hsLang=en-au) [Client support](https://resources.helpdeskcomputers.com.au/support/?hsLang=en-au) [Book an IT review](https://resources.helpdeskcomputers.com.au/contact/?hsLang=en-au) [1300 242 422](tel:1300242422) [Book an IT review](https://resources.helpdeskcomputers.com.au/contact/?hsLang=en-au) Menu Cyber security · ISO/IEC 27001 certified # Security you don't have to take on trust. Your IT provider holds the keys to everything you run. Ours is independently audited to ISO/IEC 27001, and we bring that discipline to your business. [Book a security review](https://resources.helpdeskcomputers.com.au/contact/?hdc_enquiry_reason=security&hsLang=en-au) [Call 1300 242 422](tel:1300242422) ![ISO 27001 Information Security certification mark, Compass Assurance Services](https://resources.helpdeskcomputers.com.au/hubfs/raw_assets/public/hdc-theme/images/iso-27001-landscape.svg) Our certifications ISO/IEC 27001 2022 edition, certified by Compass Assurance Services SMB1001 2026 Gold, issued by CyberCert Sophos Gold Partner ISO scope Managed IT, hosted cloud, cyber security, network design and VoIP [Verify on the JASANZ register →](https://register.jasanz.org/certificate-details/0/395003cd-c0fc-4dc3-8b92-313bf4fa4898) What we usually find ## Most security problems aren't sophisticated. ### MFA on some accounts, not all One account without it is all an attacker needs, and it's usually an old one nobody uses any more. ### Staff are the front door Most breaches start with a convincing email. Filtering helps; teaching people to spot the rest matters as much. ### Nobody can say where you stand When the board, an insurer or a client asks how secure you are, you want an answer you can put in writing. What our security covers ## The controls that stop real attacks. Some of this is part of every managed agreement; the rest we scope with you. - Multi-factor authentication on every account - Endpoint protection on every managed device - Email filtering and phishing protection - Patching for Windows and third-party apps - Staff phishing awareness training - Microsoft 365 tenant hardening - Firewall and network security - Backups that are tested, not just scheduled - Essential Eight maturity assessment - Security reporting you can share with your board Compliance uplift ## Essential Eight and SMB1001, done properly. We hold ISO/IEC 27001 and SMB1001 Gold ourselves, so we know what getting there takes. We'll take your business through it. [Talk about compliance](https://resources.helpdeskcomputers.com.au/contact/?hdc_enquiry_reason=compliance&hsLang=en-au) - **Essential Eight maturity**Assess where you sit against the ASD's Essential Eight, then close the gaps to the level you need. - **SMB1001 certification**Gap assessment, remediation, and support through attestation at the level that fits your business. - **Evidence you can hand over**Documentation that answers insurers, auditors and your clients' security questionnaires. Approach ## How we secure a business. ### Assess We review what you have against the Essential Eight and find the gaps that matter most. ### Harden MFA, endpoint protection, patching, email filtering and backups, set up and verified. ### Monitor and report We keep it current, and report on it every month in plain English. Questions ## What people ask about security. Is Helpdesk itself certified? Yes. We're certified to ISO/IEC 27001:2022 by Compass Assurance Services, accredited by JASANZ, and hold SMB1001:2026 Gold through CyberCert. Both certificates can be checked on their public registers. What is the Essential Eight? Eight mitigation strategies from the Australian Signals Directorate, measured across maturity levels. It's the baseline most Australian organisations are measured against. Can you help us get SMB1001 certified? Yes. We've been through it ourselves and hold Gold. We'll assess your gaps, fix them, and support you through attestation. We have our own IT staff. Can you still help? Yes. Through co-managed IT we deliver security alongside your team rather than replacing it. Also from Helpdesk ## Related services ### [Managed IT support Help desk, monitoring, patching and asset management for a fixed fee per seat. See what's included →](https://resources.helpdeskcomputers.com.au/managed-it-services/?hsLang=en-au) ### [Microsoft 365 & Copilot Licensing, security, Teams and SharePoint, and a clean foundation for Copilot. Microsoft 365 done right →](https://resources.helpdeskcomputers.com.au/microsoft-365/?hsLang=en-au) ### [Cloud, backup & recovery Backups that are tested, not just scheduled, and recovery steps written down. Backup & DR →](https://resources.helpdeskcomputers.com.au/cloud-backup-disaster-recovery/?hsLang=en-au) Start here ## A 20-minute call, then a written review of what you've got. No pitch deck. We look at your setup, tell you what's at risk, and put it in writing. If your current arrangement is fine, we'll say so — that's happened plenty of times. [Book the review](https://resources.helpdeskcomputers.com.au/contact/?hsLang=en-au) [1300 242 422](tel:1300242422) - Phones answered **Under a minute** - Tickets acknowledged **Under an hour** - Response targets **By severity, per your SLA** - Onboarding **2–3 weeks** [1300 242 422](tel:1300242422) Managed IT support, cyber security and Microsoft 365 for businesses across Melbourne. Established 2010. #### Services - [Managed IT support](https://resources.helpdeskcomputers.com.au/managed-it-services/?hsLang=en-au) - [Cyber security](https://resources.helpdeskcomputers.com.au/cyber-security/?hsLang=en-au) - [Microsoft 365](https://resources.helpdeskcomputers.com.au/microsoft-365/?hsLang=en-au) - [Backup & recovery](https://resources.helpdeskcomputers.com.au/cloud-backup-disaster-recovery/?hsLang=en-au) - [Networks](https://resources.helpdeskcomputers.com.au/networks-infrastructure/?hsLang=en-au) - [VoIP](https://resources.helpdeskcomputers.com.au/voip-telecommunications/?hsLang=en-au) #### Company - [About us](https://resources.helpdeskcomputers.com.au/about/?hsLang=en-au) - [Contact](https://resources.helpdeskcomputers.com.au/contact/?hsLang=en-au) - [Existing clients](https://resources.helpdeskcomputers.com.au/support/?hsLang=en-au) #### Melbourne office - 6/74 Thomsons Road - Keilor Park VIC 3042 - [hello@helpdeskcomputers.com.au](mailto:hello@helpdeskcomputers.com.au) - Mon–Fri, 8am–5pm Melbourne time © 2026 Helpdesk Computer Systems Pty Ltd ABN 26 147 262 753 [Privacy](https://resources.helpdeskcomputers.com.au/privacy-policy/?hsLang=en-au) [Terms of use](https://resources.helpdeskcomputers.com.au/terms-of-use/?hsLang=en-au) ```json { "@context" : "https://schema.org", "@type" : "FAQPage", "mainEntity" : [ { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "Yes. 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