About Helpdesk

Australian managed IT, since 2010.

We run IT, cyber security and Microsoft 365 for businesses with 10 to 500 staff, from our head office in Melbourne and offices in Sydney and Brisbane.

Book a 20-minute IT review Call 1300 242 422

How we work

Three things we hold ourselves to.

You get a person, quickly

Phones are answered in under a minute, and every ticket is acknowledged within an hour.

One price per seat

A flat monthly price per person, so your IT bill doesn't move around month to month.

Security you can check

ISO/IEC 27001 certified and SMB1001 Gold, with both certificates linked so you can verify them.

The team

The people behind your IT.

Head office in Keilor Park, Melbourne, with offices in Sydney and Brisbane. Every IT service and help desk role is based in Australia.

Michael Sleman

Managing Director
Cosmin Albu

General Manager
Leigh Salathiel

Head of Operations
Chris Davidson

Finance Manager
Steven Tingate

Technical Services Manager
Ryan Tregea

Senior Systems / Project Engineer
Oliver Davison

Systems Engineer
Ben Olerhead

Procurement & Service Delivery Lead
Daniel La Rocca

Service Desk / Onsite Engineer
Qasim Qureshi

Service Desk / Onsite Engineer
Elie Hanna

Service Desk / Onsite Engineer
Teresa Sanghera

Business Development Executive

The company

Helpdesk Computers

Helpdesk Computers is an Australian managed service provider, founded in 2010 and headquartered in Melbourne. We look after day-to-day support, security, cloud, connectivity and phones for our clients, and we plan their IT with them rather than around them. Many of our client relationships have lasted more than ten years.

Every IT service and help desk role is based in Australia. Between us we manage more than 5,000 users, 8,000 network devices and 175 servers.

If you're comparing providers, the quickest way to see how we work is a 20-minute review of your current setup. You get our findings in writing, whether or not you go ahead.

Certified

Security you can check.

Your IT provider holds the keys to every system you run. Ours is certified, and you can verify it in one click.

ISO 27001 Information Security certification mark, Compass Assurance Services

ISO/IEC 27001:2022

Information security management, certified by Compass Assurance Services. JASANZ accredited.

Verify on the JASANZ register →

SMB1001:2026 Gold

Australian cyber security certification for businesses, issued by CyberCert.

Verify with CyberCert →

Partner status

Sophos Gold Partner
Kaseya Blue Diamond
Access4 Gold Partner

Recognition

Named in the 2026 techpartner.news Fast50Read the announcement →
Access4 Best Gold Tier Partner 2023Read the announcement →

Start here

A 20-minute call, then a written review of what you've got.

No pitch deck. We look at your setup, tell you what's at risk, and put it in writing. If your current arrangement is fine, we'll say so — that's happened plenty of times.

Book the review 1300 242 422

Phones answered Under a minute
Tickets acknowledged Under an hour
Response targets By severity, per your SLA
Onboarding 2–3 weeks